Position Title: Medical Assistant
Position #: 2783
Location: Frederick/Fort Lupton, CO
Employment Status: Full-time
North Range Behavioral Health - Where Hope Begins and Change is Possible
Program: These satellite offices offer an array of culturally competent outpatient behavioral health services to all ages and populations. The program is staffed by therapists and part-time psychiatric prescribers who have diverse backgrounds and the ability to work with a wide range of people who have mental and substance use disorders. The South County offices are the primary outpatient treatment sites for individuals who live in the southern part of Weld County.
Position Summary: Under direct supervision, performs a variety of basic and routine patient care and clerical duties to assist medical providers in the care and treatment of clients in a behavioral health environment. Takes brief medical histories, records vital signs, and answers clients' questions. Actively seeks information to understand client circumstances, problems, expectations, and needs. Builds rapport and cooperative relationship with clients. Works with prescriber to obtain prior authorizations.
- High School Diploma or equivalent
- Graduate of medical assistant program or equivalent experience
- Injection certification
- Valid driver's license
- Bilingual (English/Spanish) preferred
- Certification as Medical Assistant preferred
- Two years' medical assistant experience preferred
- Behavioral health experience preferred
- General medical office experience desired
- Medical and psychiatric terminology.
- Human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
- Basic and routine computer programs and software, as well as standard office and medical equipment.
- Processes for electronic health record system charting and reviewing client information.
- Basic and routine records maintenance and filing practices.
- Basic and routine office management practices and operating procedures.
- Take vital signs and read various lab reports; make clinical assessments within scope of practice and knowledge.
- Identify potential issues, recognize problems and abnormal test results; report findings as appropriate.
- Organize, prioritize, and manage multiple functions and tasks in a timely manner.
- Communicate effectively and positively, both orally and in writing with a wide range of individuals and constituencies, including when under emotionally charged and stressful situations.
- Perform basic, routine, and advanced mathematical calculations (addition, subtraction, multiplication and division).
- Read, interpret, and apply workplace policies and procedures.
- Follow written and oral instructions.
- Work as a team member, maintain effective working relationships, and foster a positive and cooperative work environment.
- Perform tasks with a focus on exemplary customer service and client focus.
- Work with diverse populations and be culturally sensitive.
- Maintain confidentiality.
- Provide individualized patient care by performing appropriate basic, routine and regular delegated medical functions as directed by the prescribing provider and within appropriate scope of practice as inferred by knowledge, skill level, and agency guidelines.
- Interview clients to determine reason for visit; take and record clients' vital sign measurements, (i.e. blood pressure, pulse, respiration, temperature, height and weight); take urine samples and check glucose levels; and provide findings to appropriate prescriber, according to standard requirements.
- Organize lab reports, most recent prescriber notes, and other pertinent information for current client visit.
- Ensure accurate and timely entry of all medical information and prescriber notes into electronic health record; confirm coding of services rendered is ethically appropriate and results in successful billing.
- Respond to client concerns, via phone and in person, regarding medications and other health issues within scope of practice. Refer and report to prescriber(s) when necessary.
- Assist with coordination of medication refill requests; obtain prior authorizations for medications as required by insurance. Work proactively with payor sources to ensure payment of services; align services with payor authorizations and/or request authorization prior to provision of service.
- Demonstrate fiscal responsibility by supporting agency collection policies and procedures; assure client understanding of service charges and fee changes.
- Perform routine clerical and reception duties, as required, such as filing client visit records and correspondence, preparing forms for laboratory, answering telephones and taking messages, greeting and checking in clients, and scheduling patient appointments.
- Prepare supplies and give injections; assist clients in the organization of medications (med boxes, schedules, etc.).
- Order and maintain medical equipment and supplies; take and maintain inventory.
- Review and communicate to physician and other medical provider appointment schedule to determine client visit order and solicit special instructions or requests for the day; keep clients, physician or other medical providers, and other team members, informed of physician's or other medical provider's status and/or time delays throughout the day.
- Performs other duties as assigned.
Employee will have frequent contact with the public. Employee may have contact with at-risk clients.
Dependent upon qualifications and experience. Salary placements generally occur near the minimum to midpoint of the range. North Range Behavioral Health offers eligible employees a comprehensive benefit package including medical, dental, and vision coverage, paid time off, holiday pay, retirement savings plan, and much more! Bilingual skills may be compensated additionally.
North Range Behavioral Health is among the largest employers in Weld County, and provides compassionate, comprehensive care for people who face mental health and addiction challenges. Our team members are hard workers, and we strongly believe in the importance of a healthy work/life balance. We provide cutting-edge tools, training and thoughtful supervision to our employees to assist them in their professional development. Our open environment encourages employees to share ideas.
Our values are:
- Customer First. We help our customers achieve recovery, every day.
- Compassion. We treat everyone with kindness, empathy, and dignity.
- Collaboration. We build strong relationships, internally and externally, to ensure effective care for our customers.
North Range Behavioral Health promotes a philosophy of giving… to the community, to our customers, and to each other. If you're driven to help others, have high standards and a desire to work in a collaborative environment, we hope you'll consider a career at North Range Behavioral Health. Visit us at http://www.northrange.org/employment/careers/ to learn more.
North Range Behavioral Health is an Equal Opportunity Employer.