Position Title: Clubhouse Rehabilitation Counselor, Frontier House
Position #: 351
Location: Greeley, CO
Employment Status: Full-time, flexible scheduling required for evening/weekend activities and special events
North Range Behavioral Health - Where Hope Begins and Change is Possible
Program: Frontier House is a nationally accredited Clubhouse, providing an engaging environment of support, rehabilitation, and opportunities for adults with serious mental illness. Vocational and educational aspirations are supported through various services, including evidence-based Supported Employment models (i.e. Individualized Placement and Support).
Provides psychiatric rehabilitation services to adults with serious mental illness in an evidence-based, internationally accredited Clubhouse model program. Shares responsibilities in a generalist role for functions of the program such as employment, education, housing, unit activities, and social/fundraising events. Engages, mentors, and works side-by-side with members of the program to complete Clubhouse responsibilities and operations. Creates an environment of belonging, with a focus on member strengths, talents and interests. Assists members in developing vocational, educational, housing, and social goals and objectives. Interfaces with clinical staff regarding psychosocial and vocational objectives of members.
- Bachelor's degree in Human Services area from an accredited college or university required
- Valid Colorado Driver's License with a driving record that meets agency insurability requirements as set forth for someone that must transport members of the program
- Upon available funding, attend and participate in Clubhouse International training during course of employment (Three-week, out of state, Clubhouse training course)
- 1 year experience working with individuals with mental health and/or substance use disorder challenges in a milieu setting preferred
- Experience performing case management preferred
- Specific skills preferred based on work unit assignment (i.e. food service, accounting, etc.)
- Bilingual (English/Spanish) highly desired
- Certified Psychiatric Rehabilitation Practitioner preferred
Knowledge, Skills, and Abilities:
- Mild to severe mental health and/or substance use disorders/disabilities and recovery principles.
- Professional and ethical guidelines as outlined by the State of Colorado.
- Community resources, agencies, and services.
- Motivational Interviewing process to engage clients in treatment/intervention approaches.
- Accepted food service standards regarding nutrition, sanitation, and food planning and preparation.
- Colorado State Health Codes and food safety regulations.
- USDA record keeping requirements, file maintenance and filing practices.
- Basic and routine computer programs and software.
- Workplace policies and professionalism.
- Organizational structure, workflow and operating procedures.
- Deconstruct projects and tasks to allow for multiple member involvement.
- Effectively and positively communicate both orally and in writing with a wide range of individuals and constituencies, including under emotionally charged and stressful situations.
- Plan, organize, time manage and prioritize multiple tasks and assignments in a dynamic environment with frequent distractions.
- Work with diverse populations and be culturally sensitive.
- Work independently and as a team member, maintain effective working relationships, and foster a positive, upbeat and cooperative work environment.
- Perform tasks with a focus on exemplary customer service.
- Maintain confidentiality.
- Co-coordinate, plan and participate in unit responsibilities to meet program and member needs; facilitate tasks and projects through involvement of members in meaningful work by maximizing members' skills, talents, engagement and leadership.
- Establish meaningful relationships with members through side-by-side work to complete daily tasks; provide redirection when needed and maintain healthy boundaries. Provide vocational and educational assistance within a continuum of high and low-intensity services to help members achieve self-defined success and to remove barriers.
- Provide assistance and guidance to members to develop and assess vocational, educational, and other personal goals; help remove barriers to success.
- Assist and advocate for members with community service providers and processes (i.e. housing, disability benefits, medical care, etc.).
- Present program benefits to local businesses and community groups; recruit and manage various employment sites in partnership with business representatives. Establish and maintain close and cooperative relationships with public agencies and community businesses in carrying out supportive services.
- Co-manage multiple transitional employment sites and provide activities to support members and employers (e.g. screen and choose members for employment, provide job coaching, maintain regular communication with employers, and provide on-site job coverage as necessary).
- Offer support, assistance, consultation, and education to employers, relevant providers, family members/caregivers, and other involved parties when necessary to adequately support members and minimize barriers. Provide general education to the community regarding program philosophy and related outcomes.
- Monitor, evaluate, and record client progress with respect to relevant treatment goals in an accurate and timely manner. Use electronic and manual systems to document progress reports, case management notes, letters, faxes and phone calls; confirm coding of services rendered is ethically appropriate and results in successful billing. Input, organize and maintain detailed clinical performance data to comply with applicable government or program requirements.
- Demonstrate fiscal responsibility by supporting agency collection policies and procedures; work proactively with payor sources to ensure payment of services; align services with payor authorizations and/or request authorization prior to provision of service.
- Meet guidelines and program requirements for fidelity and evidence-based Clubhouse model; ensure professional performance effectively and actively promotes the Standards for Clubhouse Model of Psychiatric Rehabilitation as developed by Clubhouse International.
- Provide training and support to new members, interns, volunteers, and other Clubhouse colleagues as necessary.
- Plan, participate in and facilitate fundraising, social/recreational activities, and special events.
- Manage special projects as assigned by Program Director.
- Perform other duties as assigned.
Some positions may focus on additional
responsibilities, as follows:
- Coordinate and collaborate with the State of Colorado Division of Vocational Rehabilitation and other employment services regarding referrals, service provision, and support of member.
- Engage members in activities of employment preparedness, job seeking and development. Teach appropriate concepts, individually or in group format, to improve skills necessary for all stages of vocational development.
- Provide vocational assistance through various activities which may include vocational evaluations and profiles, facility-based and community-based assessments, work adjustment training, job coaching, vocational counseling, job development/placement, and ongoing support.
- Work primarily occurs onsite, but travel to offsite locations is required for community-based service provision and/or crisis management.
- Work hours can vary and flexible scheduling is required to adequately support evening, weekend, and holiday activities, as well as for fundraising/special events.
- Milieu engagement includes on-duty meal period.
- Employee is regularly required to sit, stand, bend, talk, hear and may lift or move up to 50 pounds.
Dependent upon skills and qualifications. Salary placements generally occur near the minimum to midpoint of the range. Minimum pay for Bachelor's level is $15.60/hour, Master's level is $19.87/hour. North Range Behavioral Health offers eligible employees a comprehensive benefit package including medical, dental, and vision coverage, paid time off, holiday pay, retirement savings plan, and much more! Bilingual skills may be compensated additionally.
North Range Behavioral Health is among the largest employers in Weld County, and provides compassionate, comprehensive care for people who face mental health and addiction challenges. Our team members are hard workers, and we strongly believe in the importance of a healthy work/life balance. We provide cutting-edge tools, training and thoughtful supervision to our employees to assist them in their professional development. Our open environment encourages employees to share ideas.
Our values are:
- Customer First. We help our customers achieve recovery, every day.
- Compassion. We treat everyone with kindness, empathy, and dignity.
- Collaboration. We build strong relationships, internally and externally, to ensure effective care for our customers.
North Range Behavioral Health promotes a philosophy of giving… to the community, to our customers, and to each other. If you're driven to help others, have high standards and a desire to work in a collaborative environment, we hope you'll consider a career at North Range Behavioral Health. Visit us at http://www.northrange.org/employment/careers/ to learn more.
North Range Behavioral Health is an Equal Opportunity Employer.